Frequently Asked Questions
Everything you need to know about your Rosefield experience.
What materials are used in Rosefield watches and jewelry?
Our watches feature high-quality Japanese quartz movements and genuine leather or stainless steel mesh straps. Our jewelry is crafted from 925 sterling silver with 14k gold or rose gold plating.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that personalized items and earrings are final sale for hygiene reasons.
Are the watch straps interchangeable?
Yes, most of our watch collections feature an easy-release mechanism that allows you to swap straps in seconds to match your outfit.
Does my Rosefield product come with a warranty?
All Rosefield watches come with a 2-year limited warranty from the date of purchase, covering manufacturing defects in the movement, case, or crystal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Afterpay for flexible financing.